Please make use of our public support forum. This will allow questions and answers to be shared, which will become a growing and valuable resource for all.
If possible, include information such as Operating System and description of steps to reproduce the issue. The more detailed information you can provide, the easier it will be to resolve the issue quickly.
Realtime Toolkit also includes a button on the form About > Licence > Error Log. This will compose an email and attach the error log file. Email support, bug-fixes, and feature enhancements are free.
For questions you don’t wish to post to a public forum click here to send us an email.